Ben Orozco

Developed a comprehensive real estate SaaS platform from the ground up, leveraging Ruby on Rails, Typescript, React.js, and Next.js.

Designed and implemented robust DevOps infrastructure utilizing Fly.io k8s services and Vercel for serverless hosting.

Drove the successful shipment and scaling of a suite of industry-leading products, consistently delivering high-quality solutions for a high-growth Series-B EdTech startup.

Built, mentored, and led a high-performing team of 140+ engineers, fostering a culture of continuous improvement and excellence across both US and LatAm operations.

Orchestrated organizational restructuring during the transition to a Series-C 100MM+ ARR scale-up, implementing strategic planning frameworks and delivery systems for sustained high-growth.

Pioneered AI enablement across the Engineering organization, championing tools like Cursor, Claude, and Gemini, which resulted in a 10% increase in productivity and a 60% reduction in code review time.

Architected and delivered multiple high-impact services and products with consistent cadence and quality, ensuring optimal uptime and scalability for millions of end-users.

Championed a significant cost-reduction initiative through simplification and refactoring of gRPC-based microservices architecture and in-house frameworks, applying Domain-Driven Design principles.

Built and successfully acquired a GraphQL access point for Cloud data, demonstrating entrepreneurial success from side-project to acquisition.

Executed hands-on full-stack Javascript development using Node.js, React.js / Next.js, and Tailwind CSS.

Established DevOps infrastructure on AWS EBS and MongoDB to support the platform's operations.

Developed core Thrillshare platform and APIs using Ruby on Rails, supporting Vue.js, iOS, and Android clients for a rapidly expanding user base.

Advocated and implemented best design, architecture, coding practices, peer reviewing, and unit testing across the engineering organization to ensure high code quality.

Engineered greenfield Ruby on Rails outpost services, including an OAuth2 & OpenID Connect-based AuthN/Z identity provider for 1,000s of new users, enabling seamless SSO and user management.

Scaled alerting services from 10s to 1,000s of notifications per minute by implementing a multi-channel, multi-provider relay service for school district notifications.

Contributed to key projects such as Forms & Surveys builder, ETL pipeline revamp, Translation service, Email newsletters, and a real-time horizontally-scalable Chat messaging system.

Supported micro-services (Analytics, Data Management, Translations, Learning Management System) built with Ruby, Roda, and Sidekiq.

Managed DevOps, CI/CD, and release processes, deploying to AWS (EC2, ELB, EKS, RDS, S3) clusters using Capistrano and Kubernetes.

Served as Scrum Master, collaborating with the Product team to implement Agile methodologies and interviewed/onboarded new hires.

Built and managed a robust development team, establishing processes for backend APIs (Ruby on Rails), frontend clients (React.js), and data pipelines through hands-on programming, code reviews, and testing.

Streamlined product lifecycles by implementing DevOps and Continuous Integration/Delivery pipelines, significantly improving release efficiency and quality.

Enhanced customer feedback and success metrics by integrating support and analytics infrastructure (Metabase, Sentry, Intercom), driving data-informed product improvements.

Developed and implemented a product development pipeline from scratch using Agile Kanban in Trello, optimizing prioritization and performance measurement.

Improved overall product quality and decreased bugs through technical leadership and mentoring, fostering a culture of continuous improvement.

Defined and executed a comprehensive Technology Strategy and Software Architecture, aligning technical vision with product goals.

Successfully recruited and retained top talent in a competitive U.S. market, building a high-performing team.

Successfully launched internationalization initiatives for new markets, leveraging APIs, Microservices, and serverless Lambda functions.

Achieved high availability and resilience for cloud architecture through DevOps, elastic infrastructure, containerization, automated testing, and CI/CD pipelines.

Improved roadmap prioritization and performance measurement for development teams by adopting SCRUM & Kanban Agile methodologies.

Increased customer feedback awareness and success metrics by creating support and analytics infrastructure using Metabase, Sentry, and Intercom.

Drove continuous improvement through OKRs, Performance Reviews, and One-on-ones, enhancing team performance and accountability.

Successfully recruited and retained top talent, contributing significant value to the company.

Scaled the EHR practice management application from MVP to product-market fit, achieving thousands of Monthly Active Users (MAUs) and increasing Annual Recurring Revenue (ARR).

Established robust development processes for coding, reviewing, and testing Ruby on Rails backend APIs and Ember.js frontend clients.

Defined and launched fault-tolerant APIs and microservices in Ruby, Java, PostgreSQL, Redis, and Sidekiq for background processing, including specialized services for drug interactions, ML prediction, and full-text search.

Implemented comprehensive DevOps and continuous integration/delivery pipelines to streamline production deployments.

Balanced quality and speed by optimizing recruiting, management, and coaching of the development team.

Achieved Lean product development by consistently applying Kanban methodology.

Led full-stack development using Elixir / Phoenix for the backend and Ember.js for the frontend.

Designed and implemented a Domain-driven Design architecture utilizing Bounded Contexts.

Established DevOps infrastructure using Docker containers on AWS Elastic Beanstalk.

Developed and launched an MVP of a No-Code tool for internal business applications, utilizing Node.js, Express, SQL Server, and Angular.js for the client-server architecture.

Defined and executed robust ETL, Analytics, and Business Intelligence processes, ensuring efficient data management and reporting for clients.

Maintained existing software systems, ensuring stability and performance for U.S. companies.

Applied test-driven development (TDD) principles to enhance supportability and product quality for SaaS enterprise solutions.

Developed and tested software components using JavaScript and Jasmine for critical product lines.

Launched a B2B SaaS/Marketplace platform for the car manufacturing industry, leveraging Ruby on Rails, PostgreSQL, and Heroku.

Developed internal and customer-facing applications using PHP, Java, and PL/SQL, supporting the organization's core operations.