# Ben Orozco - Hands-on Engineering Leader | Full-Stack Developer | Product Builder
Source: https://hello.cv/orozcoben
benoror+cv@gmail.com | Monterrey

## Links
- GitHub | https://github.com/benoror
- LinkedIn | https://linkedin.com/in/benoror

## About
Highly accomplished Hands-on Engineering Leader and Product Builder with a distinguished 15+ year trajectory across the U.S. and LatAm, specializing in scaling high-growth EdTech, SaaS, and Healthcare platforms from inception to 100M+ users. Proven VP Eng/CTO adept at architecting robust microservices, leading 140+ engineer teams, and driving AI enablement initiatives that boosted productivity by 10% and reduced code review time by 60%. Combines deep full-stack development expertise with strategic product vision and a track record of successful acquisitions, delivering high-impact solutions that consistently exceed business objectives.

## Work
### Technical Co-Founder | Brokerlit
https://brokerlit.com
Co-founded and led the technical development of a real estate SaaS platform, providing MLS, CMS, and CRM functionalities for brokers to manage properties and leads.
- Developed a comprehensive real estate SaaS platform from the ground up, leveraging Ruby on Rails, Typescript, React.js, and Next.js.
- Designed and implemented robust DevOps infrastructure utilizing Fly.io k8s services and Vercel for serverless hosting.
### VP of Engineering | Apptegy
https://apptegy.com
Led the engineering organization for an industry-leading EdTech SaaS company, overseeing the development and scaling of products for 6,000+ school districts and 10MM+ active users across the US and Canada.
- Drove the successful shipment and scaling of a suite of industry-leading products, consistently delivering high-quality solutions for a high-growth Series-B EdTech startup.
- Built, mentored, and led a high-performing team of 140+ engineers, fostering a culture of continuous improvement and excellence across both US and LatAm operations.
- Orchestrated organizational restructuring during the transition to a Series-C 100MM+ ARR scale-up, implementing strategic planning frameworks and delivery systems for sustained high-growth.
- Pioneered AI enablement across the Engineering organization, championing tools like Cursor, Claude, and Gemini, which resulted in a 10% increase in productivity and a 60% reduction in code review time.
- Architected and delivered multiple high-impact services and products with consistent cadence and quality, ensuring optimal uptime and scalability for millions of end-users.
- Championed a significant cost-reduction initiative through simplification and refactoring of gRPC-based microservices architecture and in-house frameworks, applying Domain-Driven Design principles.
### Founder | BaseQL
https://baseql.com
Founded and successfully exited a GraphQL access point for cloud data (Airtable & Google Sheets), built as a side-project during COVID-19.
- Built and successfully acquired a GraphQL access point for Cloud data, demonstrating entrepreneurial success from side-project to acquisition.
- Executed hands-on full-stack Javascript development using Node.js, React.js / Next.js, and Tailwind CSS.
- Established DevOps infrastructure on AWS EBS and MongoDB to support the platform's operations.
### Lead Software Engineer | Apptegy
https://apptegy.com
Played a foundational role in the nascent engineering organization, hands-on coding, architecting, and scaling the platform from ~500 to 2,000+ school districts, leading platform and infrastructure teams.
- Developed core Thrillshare platform and APIs using Ruby on Rails, supporting Vue.js, iOS, and Android clients for a rapidly expanding user base.
- Advocated and implemented best design, architecture, coding practices, peer reviewing, and unit testing across the engineering organization to ensure high code quality.
- Engineered greenfield Ruby on Rails outpost services, including an OAuth2 & OpenID Connect-based AuthN/Z identity provider for 1,000s of new users, enabling seamless SSO and user management.
- Scaled alerting services from 10s to 1,000s of notifications per minute by implementing a multi-channel, multi-provider relay service for school district notifications.
- Contributed to key projects such as Forms & Surveys builder, ETL pipeline revamp, Translation service, Email newsletters, and a real-time horizontally-scalable Chat messaging system.
- Supported micro-services (Analytics, Data Management, Translations, Learning Management System) built with Ruby, Roda, and Sidekiq.
- Managed DevOps, CI/CD, and release processes, deploying to AWS (EC2, ELB, EKS, RDS, S3) clusters using Capistrano and Kubernetes.
- Served as Scrum Master, collaborating with the Product team to implement Agile methodologies and interviewed/onboarded new hires.
### CTO | HealthTree
https://healthtree.org
As CTO, led the development of web and mobile platforms for cancer patients, focusing on finding best treatment options and accelerating cures.
- Built and managed a robust development team, establishing processes for backend APIs (Ruby on Rails), frontend clients (React.js), and data pipelines through hands-on programming, code reviews, and testing.
- Streamlined product lifecycles by implementing DevOps and Continuous Integration/Delivery pipelines, significantly improving release efficiency and quality.
- Enhanced customer feedback and success metrics by integrating support and analytics infrastructure (Metabase, Sentry, Intercom), driving data-informed product improvements.
- Developed and implemented a product development pipeline from scratch using Agile Kanban in Trello, optimizing prioritization and performance measurement.
- Improved overall product quality and decreased bugs through technical leadership and mentoring, fostering a culture of continuous improvement.
- Defined and executed a comprehensive Technology Strategy and Software Architecture, aligning technical vision with product goals.
- Successfully recruited and retained top talent in a competitive U.S. market, building a high-performing team.
### CTO | Ecaresoft
https://ecaresoft.com
Led technology strategy, software development, and operations for EHR & HIS systems, driving expansion into new SaaS markets across Argentina and the Middle East.
- Successfully launched internationalization initiatives for new markets, leveraging APIs, Microservices, and serverless Lambda functions.
- Achieved high availability and resilience for cloud architecture through DevOps, elastic infrastructure, containerization, automated testing, and CI/CD pipelines.
- Improved roadmap prioritization and performance measurement for development teams by adopting SCRUM & Kanban Agile methodologies.
- Increased customer feedback awareness and success metrics by creating support and analytics infrastructure using Metabase, Sentry, and Intercom.
- Drove continuous improvement through OKRs, Performance Reviews, and One-on-ones, enhancing team performance and accountability.
- Successfully recruited and retained top talent, contributing significant value to the company.
### CTO | Nimbo / nimbo-x.com
Scaled an EHR practice management application from MVP to product/market fit, achieving thousands of MAUs and increasing ARR, delivering a superior user experience for LatAm physicians.
- Scaled the EHR practice management application from MVP to product-market fit, achieving thousands of Monthly Active Users (MAUs) and increasing Annual Recurring Revenue (ARR).
- Established robust development processes for coding, reviewing, and testing Ruby on Rails backend APIs and Ember.js frontend clients.
- Defined and launched fault-tolerant APIs and microservices in Ruby, Java, PostgreSQL, Redis, and Sidekiq for background processing, including specialized services for drug interactions, ML prediction, and full-text search.
- Implemented comprehensive DevOps and continuous integration/delivery pipelines to streamline production deployments.
- Balanced quality and speed by optimizing recruiting, management, and coaching of the development team.
- Achieved Lean product development by consistently applying Kanban methodology.
### Tech Lead | Nebula
https://usenebula.com
Bootstrapped a claims management system for the insurance industry in LatAm, focusing on technical development and defining a Domain-driven microservices architecture.
- Led full-stack development using Elixir / Phoenix for the backend and Ember.js for the frontend.
- Designed and implemented a Domain-driven Design architecture utilizing Bounded Contexts.
- Established DevOps infrastructure using Docker containers on AWS Elastic Beanstalk.
### Full Stack Developer | Panax
https://panax.io
Launched an MVP of a No-Code tool for internal business applications, defining a client-server architecture.
- Developed and launched an MVP of a No-Code tool for internal business applications, utilizing Node.js, Express, SQL Server, and Angular.js for the client-server architecture.
### Software Consultant | OperIT
https://servicesinit.com
Provided IT nearshoring consultancy services, defining and executing ETL, Analytics, and Business Intelligence processes.
- Defined and executed robust ETL, Analytics, and Business Intelligence processes, ensuring efficient data management and reporting for clients.
- Maintained existing software systems, ensuring stability and performance for U.S. companies.
### Software Engineering Intern | SAP
https://sap.com
Contributed to test-driven development for Supportability & SaaS enterprise product lines at the world's largest ERP software company.
- Applied test-driven development (TDD) principles to enhance supportability and product quality for SaaS enterprise solutions.
- Developed and tested software components using JavaScript and Jasmine for critical product lines.
### Technical Co-Founder | CotizaHoy
https://cotizahoy.com
Co-founded and launched a SaaS/Marketplace platform for the car manufacturing industry.
- Launched a B2B SaaS/Marketplace platform for the car manufacturing industry, leveraging Ruby on Rails, PostgreSQL, and Heroku.
### Software Development Intern | NIC Mexico
https://nicmexico.mx
Developed internal and customer applications for the NIC organization for .mx top-level domains.
- Developed internal and customer-facing applications using PHP, Java, and PL/SQL, supporting the organization's core operations.

## Education
### Hochschule Offenburg | International Business Consulting
### ITESM Monterrey | Computer Science and Technology

## Languages
- Spanish
- English
- German

## Skills
### Leadership & Management
- Technical Leadership
- Project Scope & Sequencing
- Delivery Management
- Ownership & Accountability
- System Design Architecture
- Code Reviews
- Mentoring & Coaching
- Agile Methodologies
- Roadmaps Planning
- Strategic Planning
- AI Enablement
- Vendor & Cost Management
- Buy vs Build Decisions
- Team Composition & Org Design
- Architecture & Design Reviews
- RFC/RFD Technical Documentation
- Product + Engineering Leadership Alignment
- Resource Allocation
- People Management
- Performance Reviews
- Conflict Resolution
- Talent Sourcing
- Hiring Manager
- Interviewing
- Technical Screening
- Recruitment Process
### Product Management
- Roadmap Planning
- Resource Allocation
- Design Reviews
- UI/UX Assessment
- Problem Solving with Business Focus
- Project Management
### Backend Development
- Ruby on Rails (Rails 7, Sidekiq, TDD, RSpec, Capybara)
- REST API
- GraphQL
- Serverless (Python, AWS Lambda, DynamoDB, Amplify, Cognito)
- Databases (PostgreSQL, MySQL, Redis, NoSQL)
- API Integrations
- Node.js
- Python
- Kafka
- Rust
- Elixir
- Shell
- Search Engines (ElasticSearch, Solr, Git)
### Frontend Development
- React (React Testing Library, Playwright, Storybook, Redux, Tailwind CSS, React Query)
- Typescript
- Javascript (Node.js, Jest)
- Next.js (NextAuth, Vercel)
- Hotwire & Stimulus
- React Native
### DevOps & Cloud
- CI/CD
- Cloud Environments
- Reliability
- Developer Workflows
- AWS (EKS, S3, EC2, RDS, Lambda, Cloudflare)
- Docker
- Kubernetes (GitOPS ArgoCD, Kustomize, Helm)
- Terraform
- CDN
- Observability
- Distributed Systems
- Fly.io
### AI & Machine Learning
- AI Tools (Cursor / CLI, Claude / Code CLI, OpenCode, OpenAI / API, Gemini, CodeRabbit)
- Multi-agent Orchestration (AGENTS.md / CLAUDE.md / .cursor/rules, Git Worktrees, MCP / ACP, Agent Skills, Parallel Agents, QMD Workflows)
- AI Workflows (Plan-first for complex tasks, Parallel exploration and execution, Verification-first loops, Learn from mistakes, Automating repeatable workflows)
- AI Product Features (Chatbots, RAGs (Pinecone, pgvector), Context tuning & Prompt refinement, Security, Privacy Guardrails)

## Source
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